Shipping & Return Policy

Recipes To The Rescue carefully prepares and packs each order from Vancouver, B.C.

Orders ship Monday thru Friday. Customer service emails are answered Monday thru Friday.

SHIPPING TIMETABLE
All orders are fulfilled as soon as possible which will be 1-2 business days after the order is placed.  We'll send you a note when it's shipped.

SHIPPING
We currently ship only in North America. We use Canada Post standard mail unless otherwise requested at check out.

Canadian Orders:

For orders $20.00  and under and shipped in Canada, shipping is $4.00. For orders $10.00 and under and shipped in Canada, shipping is $3.00.

We send it general mail so there there is not tracking.  If you wish to track your order then there is an option to send it priority mail.

For all orders over $20.00 and shipped in Canada shipping costs are based solely on weight, size and destination. If your order is time sensitive, we strongly encourage you to select faster shipping option at check out for a guaranteed arrival date.

Expect to receive your order approximately 3-9 business days from the date of shipment. 

U.S. Orders:  

All orders are shipped through Canada Post.

Shipping Costs to the United States orders will be calculated at checkout based on size, weight and destination.

Expect to receive your order in approximately 14 business days however, due to US customs inspections and processing it is possible to take 2- 4 weeks for US packages to reach their destination. US customers please note that you may be charged duties (customs/import fees by your country). Buyers are responsible for any customs and import taxes that may apply.

RETURN POLICY

Recipes To The Rescue offers a money back guarantee within 30 days of purchase. If you are not satisfied please email us as soon as possible and we’ll make arrangement for product return. Read our refund policy here.

Still have questions? Please feel free to email using the contact us form we are happy to help.

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